1. Information We Collect

When you browse our website, create an account, place an order, contact us, or use our services, we may collect information necessary to provide and improve our services.

Personal Information

• Full name
• Email address
• Mobile or phone number
• Shipping address
• Billing address
• Account information
• Order and purchase information
• Information you provide when contacting customer support

Non-Personal Information

• IP address
• Browser and device information
• Operating system
• Website usage information
• Pages visited and interactions with our website
• Cookies and similar technologies

2. How We Use Your Information

We may use the information collected for legitimate business purposes, including:

• Creating and managing customer accounts
• Processing and fulfilling orders
• Arranging shipping and delivery
• Providing order confirmations and updates
• Responding to customer enquiries and support requests
• Processing returns, refunds and other order-related requests
• Improving our website, products and services
• Maintaining website security
• Detecting and preventing fraud or unauthorized activity
• Sending promotional communications where permitted and applicable

3. Account Information

If you create an account on our website, information associated with your account may be stored so that we can provide account-related services such as order history, profile management and order tracking.

You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.

4. Payment Information

Payments made through our website may be processed by third-party payment service providers. Payment details may be handled directly by the applicable payment provider according to its own security and privacy practices.

5. Shipping & Delivery Information

To deliver your orders, we may share necessary information such as your name, phone number and delivery address with courier, logistics and delivery partners.

Such information is shared only to the extent reasonably necessary to process and deliver your order or provide related services.

6. Sharing of Information

Prince Book Distributor does not sell or rent your personal information. We may share information with trusted third parties when reasonably necessary to operate our business, fulfil your requests, or comply with legal obligations.

• Courier and delivery partners
• Payment processing providers
• Website hosting and technical service providers
• Website analytics or security service providers
• Customer support or service providers
• Government authorities or law-enforcement agencies when legally required

7. Cookies

Our website may use cookies and similar technologies to remember preferences, maintain sessions, improve functionality, understand website usage and enhance your browsing experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Third-Party Websites

Our website may contain links to third-party websites, payment services, courier services or other external platforms.

We are not responsible for the privacy policies, security practices or content of third-party websites. We encourage you to review the privacy policy of any external website you visit.

10. Children's Privacy

Our website is intended for general customers and is not specifically designed to collect personal information from children.

Parents or guardians should supervise children's use of online shopping services and should contact us if they believe personal information has been submitted improperly.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including:

• Requesting access to personal information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of information where legally applicable
• Withdrawing consent where processing is based on consent
• Opting out of promotional communications

To make a privacy-related request, please contact us using the contact details provided below.

12. Promotional Communications

If you have subscribed to receive promotional communications, we may send information about books, educational products, offers or other updates from Prince Book Distributor.

You may unsubscribe from promotional communications at any time by using the available unsubscribe option or by contacting us.

13. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal requirements and enforce applicable agreements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

15. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you can contact Prince Book Distributor using the information below.